6. Beyond ブックメーカー日本違法 COVID-19 pandemic
In 2020, COVID-19 spread globally, causing an enormous impact on socioeconomic activities around the world, including Japan. In response to this situation, ブックメーカー日本違法 Group strove to continue serving as an advocate for and provider of social infrastructure that is essential for maintaining the activities of society. As such, it continued providing financial services and accommodated the urgent financial needs of businesses, while taking adequate measures to prevent the infection of customers and employees.
Specifically, to support businesses with financial difficulties, ブックメーカー日本違法 voluntarily established two special credit funds in March 2020 for large companies and mid-tier corporate and SME customers. Additionally, in June, the bank rolled out new programs to support mid-tier corporate and SME customers that suffered from the costs incurred by introducing systems for remote working.
To ensure that retail customers could access the financial services that are essential to daily living, ブックメーカー日本違法 continued to open all branches to provide services for fund withdrawals, payments, loans, and other purposes. Also, group companies provided a broader range of online services to enable customers to perform various procedures and use services from home.
ブックメーカー日本違法 Group pledged a total of 1.5 billion yen in donations to a number of medical institutions and related organizations as well as charity groups inside and outside of Japan, including the Coalition for Epidemic Preparedness Innovations (CEPI), in order to contribute to efforts for controlling the COVID-19 pandemic.

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Chapter 1ブックメーカー日本違法 Financial Crisis and Realignment of ブックメーカー日本違法 Financial Sector
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Chapter 2The Birth of ブックメーカー日本違法 and SMFG
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Chapter 3Initiatives Pursued by ブックメーカー日本違法 Banking Units in the Early Years
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Chapter 3Initiatives Pursued by ブックメーカー日本違法 Banking Units in the Early Years
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- Enhancing our retail consulting and payments & consumer finance businesses
- Enhancing corporate financial solutions
- Banking-Securities collaboration in ブックメーカー日本違法 wholesale securities business
- Challenges facing our global banking business
- Actions by Treasury Unit in preparation for rising interest rates
- Integration of operating systems and administrative functions
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Chapter 4Embarking on Fresh Challenges Under New Leadership
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Chapter 4Embarking on Fresh Challenges Under New Leadership
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- Changes of leadership and ブックメーカー日本違法 announcement of our new management policy
- Developing group business strategies
- Addressing antitrust issues
- Completing repayment of public funds
- LEAD ブックメーカー日本違法 VALUE
- Enhancing our retail financial consulting business
- Enhancing our corporate solution business
- Enhancing our investment banking business
- Global banking business turnaround
- Upgrading risk management in preparation for Basel II
- Development of human resources
- CSR activities
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Chapter 5SMFG’s Response to Global Economic and Financial Turmoil
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Chapter 6Preparing for ブックメーカー日本違法 Next Decade
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Chapter 1Business Model Reform Under Challenging Business Conditions
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Chapter 1Business Model Reform Under Challenging Business Conditions
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- Our journey under new leadership (ブックメーカー日本違法 second decade)
- Focusing on growth industries and businesses
- Reforming domestic business operations
- Promoting banking-securities collaboration in Wholesale Banking Unit
- Structural reform of our retail business
- Meeting ブックメーカー日本違法 needs of an aging society
- Abenomics and Treasury Unit's nimble portfolio management
- Operating in a negative-interest-rate environment
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Chapter 2Enhancing Group Businesses
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Chapter 3Expanding Our Global Business
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Chapter 4Enhancing Corporate Infrastructure Under a New Governance Framework
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Chapter 4Enhancing Corporate Infrastructure Under a New Governance Framework
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- New leadership and enhancing corporate governance
- Introducing group-wide business units and CxO system
- Improving capital, asset, and cost efficiency
- Pursuing our cashless payment strategies
- Retail branch reorganization
- Customer-oriented business conduct
- Enhancing internal-control frameworks
- Valuing diversity and revision of our HR framework
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Chapter 5ブックメーカー日本違法 Path for Our Future
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Chapter 6Opening a New Chapter in ブックメーカー日本違法 Group’s History