ブックメーカー違法

SMBC Group(*1) have formulated ブックメーカー違法 for their domestic asset management and asset formulation businesses, based on which they are promoting customer-oriented business conduct.

This policy informs our basic stance of emphasizing the dispersing of investments over the medium to long term through which we seek to support customers in stable asset formulation. Also based on this policy, ブックメーカー違法 aim to contribute to the development of capital markets that provide companies with the funds they need to grow and to economic growth through their asset management and asset formulation businesses.

Sumitomo Mitsui Financial Group, Inc. established “Our Mission” and one of the content of that is “We grow and prosper together with our customers, by providing services of greater value to them.” On the basis of this principle, Sumitomo Mitsui Financial Group, Inc. has defined “Five Values”, a list of five key words that includes “Customer First”, shared by all the executives and employees in ブックメーカー違法. ブックメーカー違法 continues to push forward with various initiatives to actualize these values and action guidelines.

When drawing up and underwriting financial ブックメーカー違法, we will act with an accurate understanding of customer needs, determining the ideal target customer group based on the risks and complexity of the ブックメーカー違法, in order properly develop and select ブックメーカー違法.

We will also help ブックメーカー違法 to find products and services that meet the best interests. To this end, we will be to learn about our ブックメーカー違法, and work to accurately understand the needs of each customer. We will next look at their level of knowledge, investment experience, and asset portfolios so that we can propose products and services that meet the best interests of our ブックメーカー違法.

If we think that a product may not be in the best interests of ブックメーカー違法 based on its characteristics or risks, we will discuss this matter with the customer as necessary and refrain from proposing such products when doing so is inappropriate.

The amount of information provided to ブックメーカー違法 on the characteristics, risks, and fees of the products we handle as well as on the economic climate and market trends will be enhanced to help ブックメーカー違法 make informed decisions. Furthermore, we will strive to explain this information in an easy-to-understand manner.

ブックメーカー違法 receives fees from customers for the products and services it provides out of consideration for the need to develop and improve the quality of products and services and to supply various types of information as well as for processing- and infrastructure-related expenses. We will seek to provide thorough explanations of these fees that are as easy to understand as possible.

Performing duties in an earnest and just manner based on a ブックメーカー違法 perspective entails managing any potential conflicts of interests to ensure that our operations are truly customer oriented.

On the basis of the Management Policy Concerning Conflicts of Interest in ブックメーカー違法, we have defined the types of conflicts of interest requiring management as well as the types of transactions that tend to present conflicts of interests and procedures for identifying these transactions, methods and systems for managing conflicts of interest, and the scope of Group companies at which conflicts of interest should be managed. In this manner, we take steps to ensure that conflicts of interest are properly managed and so that customer’s interests will not be unduly harmed.

For more information about Summary of ブックメーカー違法 Policy Concerning Conflicts of Interest in SMFG, please refer to the following link:

Always thinking and acting based on a customer-oriented perspective in the truest sense requires our employees to be properly motivated so that they can remain dedicated and effective in their work. ブックメーカー違法 thus develops its performance evaluation systems from a long-term perspective with the aim of encouraging customer-oriented sales activities. At the same time, we are expanding our range of training programs for promoting earnest and just work practices and higher levels of business ethics.

With the aim of providing products and services that meet the best interests of our ブックメーカー違法, we will address the following ①～④.

• ①Developing a Framework
  We will implement appropriate quality control in each process of structuring, provision and ブックメーカー違法 of products and services, and develop a framework to ensure the effectiveness of these processes.
• ②Actions During the Composition of ブックメーカー違法 and Services
  We will evaluate the sustainability, risk, return, and cost rationality of our products and services while considering whether their features align most closely with the anticipated needs of our ブックメーカー違法. We will also identify appropriate customer segments and work to enhance our sales staff’s understanding. If the composition company and the sales company are different entities, necessary information will be shared between them to effectively address these efforts.
• ③Follow-up Actions After the Composition of ブックメーカー違法 and Services
  We will continuously evaluate whether the intended product and service features at the time of composition and use the results to improve and review products and services. In addition, we will evaluate whether the intended ブックメーカー違法 match the actual ブックメーカー違法 and use this information to improve the way we provide products and services and to compose products and services thereafter. If the composition company and the sales company are different entities, necessary information will be shared between them to effectively address these efforts.
• ④Easy-to-understand Explanation of information
  We will ensure customers have access to clear and comprehensive information about product and service operational structure and product governance systems, enabling them to make more informed and appropriate choices.
  
  Through such initiatives, ブックメーカー違法 aims to facilitate the shift from savings to asset formation in Japan. To facilitate customers' understanding of ブックメーカー違法's initiatives, we will regularly disclose information on the status of initiatives under our basic policy. To achieve better business operation, we verify the status and outcomes of initiatives, undertake revisions as necessary, and disclose details.

• *1：ブックメーカー違法 is a collective name for Sumitomo Mitsui Financial Group, Inc.’s Group companies. Group companies applicable under this policy:
  Sumitomo Mitsui Banking Corporation; SMBC Trust Bank Ltd.;
  SMBC Nikko Securities Inc.;
  Sumitomo Mitsui DS Asset Management Company, Limited
• *2：External experts* are invited to meetings of the CX Improvement:
  Sub-committee to provide advice and suggestions with the aim of incorporating a wide range of perspectives into management that includes and goes beyond input and requests from ブックメーカー違法.
  *External experts (in alphabetical order)